Return policy

Your satisfaction is our first priority.

If for any reasons you are not happy with your item(s), please check the process of refund below. 

You may return products within 30 days of receipt and ask for a refund or to exchange for something that is just right for you. Please note that all returned items must be in their original packaging with all labels and tags still attached.

1. First please inform us by e-mail about your claim or return intention. 
Please do not send anything without any previous notice, otherwise we do not issue any refund. 

2. Re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached.

3. Return the package by using the Post Office counters and obtain proof of postage from the Post Office.

Please do not post the package through post box or without obtaining a certificate of posting.

Keep the certificate of postage as your proof of return.

Please note the shipping fee is paid by the buyer and it's non refundable. 

4. As soon as we've got the package and made sure of the item is undamaged and unused, we issue your refund.

Please allow 1-2 days with Paypal and 7-15 days with credit card to appear. 

If you have any question or need additional help, don't hesitate to contact us.